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LEGAL // AGREEMENT & SERVICE LEVEL

Terms of Service

Effective Date: March 2025 • WebVibez Software Developer

1. Platform License & Whitelabel Grant

WebVibez Software Developer grants the client institution a dedicated, non-exclusive, world-wide operational license to utilize the compiled application binaries, administrative control panels, and cloud APIs under their sovereign trademark, logo, and identity during the active subscription period.

2. Production Uptime Service Level Agreement (SLA)

We guarantee a 99.9% Core Production Availability for all live streaming endpoints, exam submission engines, and database APIs. Scheduled maintenance windows are announced at least 72 hours in advance and executed during minimal traffic hours (01:00 AM – 04:00 AM IST).

3. Client Intellectual Property & Curriculum Ownership

The client maintains exclusive ownership of all uploaded video content, test questions, branding assets, student contact lists, and fee records. WebVibez makes no claim to any client intellectual property.

4. Fee Settlements & Payment Gateway Neutrality

Client tuition fees are routed directly into the client's merchant account. WebVibez is never an intermediary recipient of student tuition fees. All recurring platform license fees are invoiced monthly or annually with GST compliant invoices.

5. Termination & Data Portability Guarantee

Either party may terminate the subscription with 30 days written notice. Upon termination, WebVibez will furnish a complete cryptographic data export of all student rosters, examination records, and fee history, ensuring zero operational lock-in.

For legal inquiries regarding our terms, reach us at webvibezsoftdev@gmail.com.